The right resident changes everything.

Our screening process is built for quality, not speed.

Quality over speed

It is tempting to fill a vacancy quickly. Every day an empty property sits costs money. But placing the wrong resident costs far more: missed rent, property damage, legal proceedings, and turnover expenses.

We take the time to screen every applicant thoroughly and consistently. We do not cut corners because the property has been vacant for a few weeks. Our standards do not change based on how anxious we are to fill a unit.

Five areas we evaluate

Every applicant is screened across five categories. No single factor determines approval; we evaluate the complete picture.

1. Income verification

We verify that applicants earn at least three times the monthly rent. We confirm employment, request pay stubs or tax returns, and contact employers when needed. Sufficient income is the strongest predictor of consistent rent payment.

2. Rental history

We contact previous landlords to verify tenancy dates, rent payment history, lease compliance, and whether the landlord would rent to the applicant again. Rental history tells us how an applicant actually behaves as a resident.

3. Credit evaluation

We review the credit report for payment patterns, outstanding collections, and overall financial responsibility. We are looking for patterns, not perfection. A single medical collection is different from a pattern of unpaid obligations.

4. Background check

We run a criminal background check in accordance with applicable law. We follow HUD guidance on individualized assessments and do not apply blanket disqualifications. We evaluate the nature, severity, and recency of any findings.

5. Eviction history

We search eviction records nationwide. Prior evictions are a significant factor in our evaluation. An eviction filing indicates a landlord-tenant relationship that broke down to the point of legal proceedings.

Consistency and fair housing

Every applicant is evaluated using the same criteria, applied in the same order, every time. This is not just good practice; it is a legal requirement.

We comply with the Federal Fair Housing Act and Washington State fair housing law. We do not discriminate based on race, color, national origin, religion, sex, familial status, disability, sexual orientation, gender identity, veteran or military status, or any other protected class under applicable law.

Consistent application of objective criteria is the best protection against fair housing complaints, and it produces better outcomes for owners.

The long-term math

Consider the cost of a bad placement:

  • Missed rent: Even one month of lost rent can exceed the cost of a longer vacancy.
  • Property damage: Repairs beyond normal wear and tear can cost thousands.
  • Eviction costs: Legal fees, court costs, lost rent during proceedings, and turnover expense.
  • Re-leasing expense: Marketing, showing, screening, and preparation costs to start over.

Waiting an extra week for the right resident is almost always cheaper than placing the wrong one quickly.

Backed by our guarantees

Our screening process is directly connected to the guarantees we make to property owners:

  • Resident Quality Guarantee: If a resident we place is evicted within the first 12 months, we cover the cost of re-leasing the property.
  • 21-Day Leasing Guarantee: Rigorous screening does not mean slow placement. We target a signed lease within 21 days of listing a rent-ready property.

View all guarantees →

Quality residents start with quality screening.

Talk to Miles about how our screening process protects your investment.

Schedule Time with Miles Or call directly: (509) 525-1040
DRAFT — Review & Annotate