Common questions about inspections, deposits, cleaning expectations, and the notice process.
On your move-in date, you’ll walk through the property with your property manager. Together, you’ll document the condition of every room — walls, floors, fixtures, appliances, and any existing wear or damage. We take photos and record notes on a standardized inspection form. You’ll receive a copy. This inspection protects you at move-out by establishing the baseline condition of the property.
The security deposit amount is listed on each property listing and in your lease (typically equal to one month’s rent). To receive your full deposit back:
Per Washington State law, we will mail your deposit disposition letter within 21 days of move-out. Any deductions are itemized with specific costs and reasons.
The property should be returned in the condition it was received, minus normal wear and tear. “Normal wear and tear” includes things like minor scuffs on walls, slight carpet wear in traffic areas, and faded paint. It does not include stains, holes, pet damage, excessive dirt, or neglected cleaning.
We provide a detailed move-out cleaning checklist. Following it closely is the best way to get your full deposit back. See the full move-in/move-out guide →
You must provide written notice at least 20 days before the end of your rental period. For example, if your rent period runs the 1st through the last day of the month and you want to vacate by March 31, your written notice must be received by March 11 or earlier.
Notice can be submitted through your resident portal or delivered in writing to our office. Verbal notice is not accepted. If you’re on a fixed-term lease, review your lease for early termination provisions.
Yes. We encourage it. Contact your property manager to schedule a pre-move-out inspection. We’ll walk through the property with you and point out anything that needs attention before your final move-out. This gives you the chance to address issues and avoid deposit deductions. There’s no charge for this walkthrough.
Early lease termination is governed by your lease terms and Washington State law. In most cases, you are responsible for rent through the end of your lease term or until a new resident is placed (whichever comes first). You may also be responsible for re-leasing costs. Contact our office as soon as possible if you need to discuss early termination — the sooner we know, the more options we can offer.
Have a question not answered here? Contact us or call (509) 525-1040.