Managing residential rental properties in Walla Walla and College Place since 2011.
Welcome Home Properties exists because, fifteen years ago, I needed it and couldn't find it.
We were owners first. As our portfolio grew, we tried hiring a property management company in town. It wasn't that they were doing the work wrong — it just wasn't how we'd manage our own properties. We wanted every decision, from a flooring spec to a tenant conversation to a maintenance vendor, derived from a clear set of values that weighed both short-term cost and long-term value. So we built the firm we wished we could hire.
There's nothing inherently complex about property management. What it takes is attention to detail and a thoughtful approach to every decision. One place we see this most clearly is in the small choices — finishes, landscaping, flooring fiber, the vendor you call back. The cheapest option is sometimes the right one. Often it isn't, and the cost shows up two years later when something has to be redone. We make those calls with your long-term return in mind, not just the line item in front of us.
The same standard applies to cleaning, which we're nearly obsessive about. Every property is fully cleaned before its first tenant and at every turn after. The most common comment we get from tenants is some version of "your places don't smell like a rental." That's not an accident.
If we're doing our job, here's what the experience feels like a year in: you no longer think about your property much. You're not babysitting us. You're not following up on questions you already asked. Experts are analyzing the decisions and executing them, quietly and consistently, and your asset moves into the background — well-cared-for and largely off your mind.
That's what we built this for. Not just to manage properties competently, but to make ownership feel the way it should — like the asset is working for you, instead of the other way around.
— Miles
Founder
Leasing Specialist
Operations
Operations
Accounting
Maintenance Coordinator
Inspections