How we protect your investment.

Systems built for reliability, not shortcuts.

Leasing: rigorous screening, every time

The single most impactful decision in property management is who lives in your property. We do not rush placement to fill a vacancy. Every applicant goes through a consistent, thorough evaluation:

  • Income verification (minimum 3x monthly rent)
  • Rental history and landlord references
  • Credit evaluation
  • Background and criminal history check
  • Eviction history search

Our screening criteria are applied consistently to every applicant in compliance with fair housing law. Quality residents protect your property and your income.

Learn more about our screening process →

Maintenance: triage-first approach

Every maintenance request is triaged before a vendor is dispatched. We determine urgency, scope, and the right vendor for the job. This prevents unnecessary costs and ensures emergencies get immediate attention.

Maintenance Workflow Diagram — Interactive visualization will appear here.
  • Emergency requests are addressed within hours, 24/7.
  • Routine requests are triaged, quoted, and scheduled with owner visibility.
  • Preventive maintenance is tracked and recommended proactively.

You are notified before any work exceeding your pre-set authorization threshold. No surprises on your statement.

Learn more about maintenance management →

Financial: complete visibility into your investment

Your property is a financial asset. You deserve the same level of reporting you would expect from any investment manager.

  • Monthly owner statements with clear income and expense detail.
  • Owner portal access to view statements, documents, and work orders at any time.
  • Rent collection and disbursement on a consistent monthly schedule.
  • Year-end tax documents including 1099 and annual summary.
  • Market rent analysis at every renewal to keep your pricing current.

Learn more about financial reporting →

See how this works for your property.

Schedule a conversation with Miles to discuss your property and see if we are the right fit.

Schedule Time with Miles Or call directly: (509) 525-1040
DRAFT — Review & Annotate